Puku Café and Sports Bar

I was in Hanoi for about a week and this became my "go to" place. I love this restaurant! The food and drinks are great! I was never disappointed in anything that I ordered, and I can be quite picky when it comes to dining. If you needed anything, or wanted something done a bit differently, the staff are more than happy to accommodate. The customer service at Puku is great and the staff are all so friendly! Great coffee and breakfast options for breakfast and an expansive lunch and dinner menu as well. If you are a night owl and want a late night bite to eat, that is no problem because Puku is open 24/7. The wait staff here are great and they began to recognize me after visiting Puku quite a few times and all of them could not have been nicer to me. I was very pleased with the customer service here. There is one staff member in particular, however, who went above and beyond and deserves a special mention. That person was Truong Dao. Truong was exceptional! Not only did he provide me with excellent customer service while dining, but he really went out of his way to help me out with a few things that I wanted to do, with getting me to the right people, places and things to help me out with getting some necessary things done while I traveling in Hanoi and just with helping me to find my way around Hanoi in general. Not only did this place provide great food, drinks and customer service but it also provided some great guidance to someone who needed a helping hand in a foreign city. So, thank you to all the staff at Puku, and especially Truong, for the great food, drinks and service!

Came here at noon and really enjoyed the quiet atmosphere. Besides I was surprised by the avocado smoothie, much better than I expected. Very very good burrito with thick sour cream,wow, absolutely a must try. Banana split with chock mint ice cream, delicious!